Yes! Every CrystalVac™ purchase includes a free 2-year warranty. This covers any manufacturer defects or functional issues not caused by misuse or accidental damage. We stand by the build quality and durability of our product — and if anything goes wrong, we’ve got your back.

We ship orders within 24 hours, and standard delivery across the UK typically takes 2–5 business days. You’ll receive tracking details as soon as your CrystalVac™ is dispatched. If you have any issues or delays, our support team is here to help.

Yes — CrystalVac™ is designed to handle multiple surfaces, including sealed hardwood, laminate, tile, vinyl, and low-pile rugs or carpets. Its intelligent sensors and adaptive suction mean you can transition from hard floors to rugs seamlessly — all while vacuuming, mopping, and drying in one motion.

Thanks to its built-in suction and smart water control system, floors typically dry in under 5 minutes after use. Unlike traditional mopping, there’s no excess water left behind — making it perfect for homes with kids or pets where quick dry time matters.

No — CrystalVacs™ dual-tank design ensures you’re always cleaning with fresh water, and its powerful suction removes dirty water instantly. This leaves your floors clean, streak-free, and nearly dry in just one pass.

The CrystalVac™ is equipped with large clean and dirty water tanks, giving you up to 25–30 minutes of continuous cleaning before needing to refill or empty. For most homes, that’s enough to clean an entire flat or several rooms in one go.

Yes — CrystalVac™ works perfectly with most non-foaming, water-based floor cleaners. You can also use it with just water for chemical-free cleaning. Just avoid harsh solvents or bleach.

Absolutely. CrystalVac™ is non-toxic, low-noise, and ideal for homes with babies, pets, or allergy-sensitive individuals. Because it uses minimal water and dries quickly, there’s no risk of slips or soggy messes being tracked around.

It’s designed to be quieter than a traditional vacuum, operating at a comfortable hum that won’t disturb conversations or napping children. Most users compare the sound to a gentle fan on high.

Yes — CrystalVac™ is built for frequent, everyday use. Whether you’re dealing with pet hair, spilled juice, or muddy footprints, it’s ready to handle it all without damaging your floors or wearing down the device.

CrystalVac™ isn’t just a cleaning tool — it’s a quality-of-life upgrade. Here’s why thousands are switching from traditional vacuums and mops:
    •    3-in-1 Functionality: Vacuums, mops, and dries your floors in one pass, cutting cleaning time in half.
    •    No More Dirty Water: The dual-tank system ensures you always clean with fresh water — no more spreading grime like a traditional mop.
    •    Fast Dry Times: Floors are left nearly dry in under 5 minutes, perfect for busy homes, kids, or pets.
    •    Safe on Multiple Surfaces: Works on hardwood, laminate, tile, vinyl, and low-pile rugs — no switching tools needed.
    •    Pet- and Kid-Friendly: Low noise, non-toxic cleaning, and no chemical residue.
    •    Effortless Maintenance: Easy-to-empty tanks, a self-cleaning mode, and minimal daily upkeep.
    •    Saves Time, Energy & Space: Replace three bulky tools with one smart device designed to make life easier.

CrystalVac™ is designed for people who don’t want to spend their free time cleaning — it’s about living in a home that always feels fresh, with less effort and more peace of mind.